Ensure Responsible Gaming
at circkx
Play with enjoyment, stay safe. circkx is committed to keeping your gaming experience secure and in control.
circkx is only for individuals aged 21 and above. Minors are strictly prohibited from opening a gaming account. Gaming is a form of entertainment — it should never be considered a source of income.
What is responsible gaming and why does it matter?
Online gaming is a popular form of entertainment for millions of people. However, like any entertainment, it needs to be enjoyed in moderation. Responsible gaming means playing within a set budget and time limit, maintaining your financial and mental wellbeing, and seeking help when gaming becomes a problem.
circkx believes every player has the right to play in a safe and enjoyable environment. That is why we have various responsible gaming tools and support systems on our platform — so you can always stay in control.
Remember: gaming is always for entertainment. If you ever feel that the urge to play is getting out of control, contact our support team without delay.
Our Responsible Gaming Tools
Deposit Limit
Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately and can only be increased after a 24-hour waiting period.
Session Time-Out
Your account automatically locks after a set period. Choose a time-out of 24 hours, 48 hours, or 7 days. During this time, you will not be able to log in or place bets.
Self-Exclusion
If you want to take a long-term break, choose the self-exclusion option. Your account can be kept closed for 30 days up to 5 years. During this time, no bonus or promo offers will be sent to you.
Bet and Loss Limits
Set a maximum total bet amount or loss limit for a given period. Once the limit is reached, the session will automatically end.
Reality Check Reminder
At set intervals (such as every 30 or 60 minutes), a pop-up message will appear reminding you how long you have been playing and how much you have won or lost so far.
24/7 Support and Guidance
Our Bengali-speaking support team is with you at any time. Contact us via live chat for any questions or help related to responsible gaming.
Warning Signs of Problem Gaming
If you notice any of the following signs, take a break immediately and seek help:
- A tendency to place more bets to recover lost money ("chasing losses")
- Being unable to stop yourself even when you try to quit playing
- Spending time away from family, friends, or work because of gaming
- Lying to loved ones about how much you play or how long you play
- Taking on debt or spending savings because of gaming
- Feeling restless, anxious, or irritable when not playing
- Using gaming as a way to escape stress or problems
- Continuously placing larger bets to feel the same level of excitement
Keep Yourself Protected
Set a budget in advance
Before each session, decide how much money you can afford to spend. When the budget runs out, end the session — regardless of whether you are winning or losing.
Stick to a time limit
Set a maximum time before you start playing. Keeping our reality check feature on will remind you regularly.
Take breaks
Do not play for long stretches at a time. Take regular breaks. When your mind and body are refreshed, making decisions is easier.
Use limit tools
Go to your account settings to set deposit limits, bet limits, or a time-out. These tools are always available to you at no cost.
Minor Protection Policy
circkx strictly does not allow anyone under the age of 21 to open a gaming account. Age is verified at registration and we reserve the right to review any account at any time if there is suspicion of underage use.
If there are minors in your household, keep your login details away from them. You are advised to use parental control software on your device. Never operate an account in a minor's name — this is a violation of our terms and conditions.
If you have any issues with age verification, please contact our support team. We are ready to assist in Bengali 24/7.
Need Help? We Are Here
24/7 Support in Bengali
If you feel that gaming is having a negative impact on your life, contact us via live chat right now. Our trained support team will help you set up responsible gaming tools, temporarily close your account, or activate self-exclusion.
Email: [email protected]
Live Chat: Available 24/7 (in Bengali)